Citrix services are intended for UC Berkeley enterprise applications. Citrix provides a secure one stop shop for certain UC Berkeley applications not installed on your computer (e.g. BAIRS, CalPlanning, etc). This eliminates compatibility and security issues, such as the need to run a specific web browser version for each application.

The Citrix Receiver replaces the traditional Remote Desktop Connection.  It provides better scalability and a more consistent user experience between Mac, Windows and other devices.

Service Request support is available M-F, 8-5. Extended support is available 24x7 for emergency events.


Requirements

  • For enterprise applications only
  • Requests will be reviewed and considered depending on impact and need

Key Features

  • Secure web browser access to select UC Berkeley applications from anywhere
  • PL2 Secure Environment
  • No need for local application install or upgrade
  • No additional cost

Who can use it?

For UC Berkeley faculty, staff, and departments.


How much does it cost?

No cost (centrally funded service)


How do I get it?

Submit a request to win-ticket@berkeley.edu


Where can I get help?

For installation assistance please contact desktop support. Campus Shared Services can be reached at (510) 664-9000 and press (1, 4, 2) or email itcsshelp@berkeley.edu

For financial BAIRS application support, please continue to contact the Campus Shared Services at (510) 664-9000 and press (1, 2, 2) or email bfsbairs@berkeley.edu

For CalPlanning application support, please continue to contact Campus Shared Services at (510) 664-9000 and press (1, 2, 4) or email calplanhelp@berkeley.edu


Service category