Citrix services are intended for UC Berkeley enterprise applications. Citrix provides a secure one stop shop for certain UC Berkeley applications not installed on your computer (e.g. BAIRS, CalPlanning, etc). This eliminates compatibility and security issues, such as the need to run a specific web browser version for each application.
The Citrix Receiver replaces the traditional Remote Desktop Connection. It provides better scalability and a more consistent user experience between Mac, Windows and other devices.
Service Request support is available M-F, 8-5. Extended support is available 24x7 for emergency events.
- For enterprise applications only
- Requests will be reviewed and considered depending on impact and need
- Secure web browser access to select UC Berkeley applications from anywhere
- PL2 Secure Environment
- No need for local application install or upgrade
- No additional cost
Who can use it?
For UC Berkeley faculty, staff, and departments.
How much does it cost?
No cost (centrally funded service)
How do I get it?
Submit a request to firstname.lastname@example.org
Where can I get help?
For installation assistance please contact desktop support. Campus Shared Services can be reached at (510) 664-9000 and press (1, 4, 2) or email email@example.com
For financial BAIRS application support, please continue to contact the Campus Shared Services at (510) 664-9000 and press (1, 2, 2) or email firstname.lastname@example.org
For CalPlanning application support, please continue to contact Campus Shared Services at (510) 664-9000 and press (1, 2, 4) or email email@example.com