Storage Solutions

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The IST Storage Team offers two data storage options depending on what type of access is needed: Storage Area Network (SAN) and Network Attached Storage (NAS).

These are both highly available and highly scalable systems that are offered in two billing tiers: Performance and Utility.

Types of Storage Access

Storage Area Network (SAN) - Access by block level devices via fiber channel infrastructure or iSCSI.

The SAN is a network that provides access to consolidated, block level data storage. SAN’s are primarily used to enhance storage devices, such as disk arrays, and tape libraries accessible to servers so that the devices appear to the the operating system as locally attached devices.

Network Attached Storage (NAS) - File Level Access via NFS and CIFS.

The NAS is a file level computer data storage server connected to a computer network providing data access to a heterogeneous group of clients.

Comparison of Features for each Billing Tier

Feature Performance Utility
Best Use Best for high I/O enterprise systems, such as large database servers and VM clusters. Best for very large datasets with limited, sequential I/O requirements.
Cost (monthly)


(minimum 100GB)


(minimum 1TB)
Components High-speed, SSD storage SATA disk, in RAID-6 (dual parity-protected) configuration
Onsite Vendor Support 24x7 Included Included
Flexible Storage Capacity Included Included
Performance Array Monitoring Included Included

Who can use it?

For faculty, staff, and departments from any University of California campus.

How much does it cost?

Performance Tier: $0.16/GB/month (minimum 100GB)

Utility Tier: $0.04/GB/month (minimum 1TB)

*Additional storage on either tier is available in 1GB increments.

*Please note: VM attached storage is a different service and has a different rate.

How do I get it?

Submit a request to

Where can I get help?

For new service requests please send a message to

For general storage related questions that are not service requests please send a message to

To report an outage call (510) 664-9000 option 1, 1, 1

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